Resolve by Blu— Empowering the Next Generation of Pool Operators

 

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Trusted By The World’s Best Brands

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Helping Operators Fix Problems, Learn in Real Time, and Gain Confidence

In hospitality and other industries, one of the biggest challenges isn't just the complexity of pool systems — it’s the lack of training and confidence among those expected to manage them. VivoPoint’s new Resolve feature is designed to change that.

Resolve gives operators the tools, knowledge, and support they need to act quickly and correctly — without waiting on a service call or feeling overwhelmed.

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The Problem We’re Solving

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Hotel Engineers

Hotel engineers and property staff are often responsible for managing pools with little to no formal training.

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Sensor Alarms

Sensor alarms (like low chlorine or high pH) are common, but the path to fixing them isn’t always clear.

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Get Support

Asking for help can be intimidating — especially when operators fear looking inexperienced.

Blu Resolve: A Smart Assistant for Every Operator

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Personalized Troubleshooting

Personalized Troubleshooting: Resolve uses real-time data and equipment details to suggest the most likely cause — and offers step-by-step guidance tailored to the actual system on site.

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Empowered Learning

Operators can follow clear instructions and ask Blu AI follow-up questions to deepen their understanding — without judgment.

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Confidence Building

Teams feel more capable, engaged, and self-sufficient. That leads to fewer escalations, better outcomes, and happier employees.

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Positive Feedback

Clients say Resolve has transformed how their teams handle issues, giving even junior staff the confidence to respond to alarms effectively.

Why it Matters

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property risk assessment
Reduces Downtime & Chemical Waste
certified pool operator
Builds Operator Confidence & Reduces Staff Turnover
procurement advice and support service
Improves Guest Safety & Experience
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Fosters a Culture of Learning, Not Blame

Ready To Take Your Aquatics Operations To The Next Level?

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