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Caring for your pools & spas during COVID-19

We know the coronavirus pandemic (COVID-19) is causing many of you to worry about your properties and businesses, and you are having to make fast decisions about how to respond. You may have questions about your pools and spas and other bodies of water. We want to provide you the best available information and advice to help you make the most fully-informed decisions you can.

What the CDC Says

First, you should know that the CDC says there is “no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs.” “Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.” Keep in mind that surrounding surfaces and social distancing are things to be mindful of.


Ask Us Anything

It’s always our goal to be your partner in maintaining and making decisions about your pools and spas. We have decades of experience on our staff, and we’ve seen just about everything. If you have any worries or concerns about changes to your operations please contact us. We are here to help. We answer questions by email and phone and we can help you 7 days a week. or (855) 389-7378

Staying Compliant with Safety Standards

Remember that VivoPoint gives you real-time monitoring which you can access anytime from the web, as well as the ability to send alerts and escalation alerts anytime something in your pool or spa deviates from the standards you’ve set. This lets you react quickly and fix anything so that you stay compliant with your own standards or those set by health authorities. Using VivoPoint makes all of this vastly easier to monitor and keeps you ahead of problems.

If You Need to Close Your Pools or Spas:

  • Monitor your pools and spas daily via VivoPoint with chemical automation and remote monitoring via your computer, mobile phone or tablet
  • Ensure that autofill systems are working properly
  • Partially close skimmer or rim flow valves and fully open main drains for added protection against pumps running dry
  • Inspect mechanical rooms daily for leaks or failures
  • Closures are a great time to perform repairs and preventative maintenance
  • Closures are a great time to replace drain covers, upgrade lights, etc.

What if You Need to Close Your Pools or Spas?

Follow this list to ensure your facilities stay in top shape and are ready to re-open when the time arrives. If you are a VivoPoint Facility please contact us to adjust your chemical set points.

  1. Place closure signs
  2. Lockout users from enclosed pool & spa areas
  3. Turn off heaters and close gas valves or reduce setpoint to 73 deg
  4. Backwash filters
  5. If the filter(s) are d.e. or cartridge, clean filter elements, screens and inside of tank
  6. Lubricate any gaskets, rubber fittings, etc.
  7. Clean all skimmer and pump baskets as needed
  8. Top off all chemical vessels and containers
  9. Reduce filter pump speeds via vfd by 50%
  10. Reprogram water chemistry controllers
    • lower orp/ppm to 1ppm
    • raise ph setpoint to 7.8 to lower chemical costs
  11. If you are a VivoPoint Facility please contact us to adjust your chemical set point
  12. Clean all skimmer and pump baskets as needed

We Don’t Recommend

Draining Pools or Spas or Stopping On-Going Treatment

Either of these approaches is likely to cost you more money in the long run, make it harder to re-open your pools and spas, and may lead to avoidable damages that will require repair.
Please Contact Us if You are Considering Draining Your Pools or Spas.

Here are some of the things to consider or that can happen to pools that are neglected, or drained and not properly prepped.

  • Turning off filtration and circulation equipment leads to drying of equipment seals and gaskets
  • Water that is not circulated or treated leads to biofilm, algae growth and staining
  • Dry or exposed plaster will crack, delaminate and chip
  • Pools and spas run the risk of popping out of the ground or becoming out of level
  • Waterline tile can become loose
  • Draining and refilling pools is costly as it typically requires more chemicals and heating than normal
  • Draining and filling pools takes hours or days to accomplish
  • Empty pools and spas require barricades and fall protection
  • Rain or irrigation water must be removed immediately to prevent staining
  • Plaster damage leads to expensive and time-consuming re-plaster projects

This is a challenging time for everyone, and we encourage our employees, customers, and vendors to take the necessary precautions to stay healthy. Together, we will get through this difficult time.